FAQ REGARDING SIMPLY GIVING
How are donations received by my congregation?
Donations are electronically deposited into your organization's bank account via the Automated Clearing House (ACH) Network -- one of the largest payment networks in the world.
Who pays the fees?
Your organization pays all fees.
How do contributors recognize donations for their own accounting purposes?
Contributors recognize the full amount of their donations. Processing fees are not a donor's concern; they are simply another operating expense for your organization.
What documentation does a donor receive?
The organization name and dollar amount appear on statements from the donor's financial instituion.
How does a recurring donation work?
A donor authorizes regularly scheduled donations by a debit or credit card or as a transfer from a checking or savings account. You have the option of offering donors a paper authorization method, an online authorization method or both. Donors have the option of changing, canceling or placing transactions on hold.
How do contributions know when a recurring donation will be made?
Donors specify the date on an authorization form (paper or online) and see the transactions on their bank statements. Organizations may also have an email automatically sent to donors in advance of their recurring transactions.